I agree to Idea Fix your www. resolution
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I disagree to Idea Fix your www. resolution

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Idea#16

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Fix your www. resolution

Your current website doesn't work in certain browsers if you don't type the "www" prefix.

Ex. in Chrome:

Oops! Google Chrome could not find nasa.gov

Did you mean: www.­nasa.­gov

This is something that can be resolved immediately.

Submitted by 2 years ago

Comments (7)

  1. You could start by making sure that when someone type your web address without www, it will load properly. This is a pretty basic thing that all web pages should do these days.

    2 years ago
    3 Agreed
    0 Disagreed
  2. Well this may not be super easy. I am a DNS administrator at our organization and what I see is www.nasa.gov is being served by a Akamai caching system, based on what I see in the public DNS records. We use Akamai at our org as well and as with any caching system, be it Akamai, Amazon, Level3 et al the DNS needs to be an alias to a domain name that Cache providers gives you. Other wise all of that traffic would be non cached. For instance if someone were to type nasa.gov instead of www.nasa.gov the request will no go to Akamai. This usually translates to a web farm that would be needed to cater to the non www.nasa.gov requests, which NASA probably does not have to day. This would involve real costs I would assume. I could do this pretty easily on my blog for instance but my blog has hardly any traffic as compared to www.nasa.gov.

    I agree it would be nice to have this feature, but these days of constant cuts in budget, I reckon that money to enable this feature is better spent in modernizing the site in terms of user interactivity and mobility as compared to a technical nuance.

    2 years ago
    2 Agreed
    0 Disagreed
  3. rocklafountain, no reason they cannot CNAME @ to www. honestly I am a big fan of removing www all together, it serves no purpose on the modern internet.

    2 years ago
    1 Agreed
    0 Disagreed
    1. Travis McCrea - nasa.gov is a primary zone in the dotgov registry. primary zone records can not be CNAMED, they have to be a A record. These can be round robin to multiple A records but they can never make it a CNAME. Against DNS principles.

      However I agree with you losing www is a good thing, but just pointing out that there maybe a cost issue here.

      2 years ago
      3 Agreed
      0 Disagreed
  4. you don't have a @none in your nasa.gov domain. So you would have to enter in "www".nasa.gov. Its kind of anoying that all this web development, and NASA hosting TLDs that they don't use an @ none? add an @ in your a records!

    2 years ago
    1 Agreed
    0 Disagreed
  5. To get to the main NASA website why can't I just type nasa.gov into to IE9 address bar?

    2 years ago
    1 Agreed
    0 Disagreed
  6. you guys want that url to be just www.nasa.com as in nasa.com ? of course here are problem. you see, gov means goverment. NASA is part of United States Goverment. that's why other branches has "gov" on it.

    2 years ago
    1 Agreed
    0 Disagreed

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